PULLMAN KUCHING, Kuching – A Smart Stay in the City
About the Hotel
Rooms with Views
Pullman Kuching offers 389 contemporary rooms with floor-to-ceiling windows overlooking the Sarawak River or Kuching City. Rooms range from the 45 sqm Deluxe with rainforest showers to the 245 sqm Royal Suite featuring a bar counter and butler service. All include a yoga mat, hand weights, Wi-Fi, and tea/coffee facilities. The Premier Suite has a separate living area, while the Family Room fits a king bed and single bed in 51 sqm.
Dining & Bars
Puzzle Restaurant serves all-day buffets and à la carte Intra-Asian dishes, with a Chef's Table option. Nu Er Hong specializes in dim sum and private dining for up to 48 guests. The Liquid Bar by the pool offers snacks, while Déjà Vu Lounge serves cocktails with live music (Tuesday-Saturday). Café De Arts highlights local coffee and pastries alongside rotating art displays.
Fitness & Relaxation
A 25m outdoor pool and Jacuzzi overlook the city, with a bar for drinks. The fitness center has cardio machines and free weights. The spa provides massages using coconut or coffee scrubs. Executive Lounge guests access complimentary snacks, evening cocktails, and a boardroom with river views.
Central Kuching Location
The hotel is a 5-minute walk from the Kuching Waterfront and 15 minutes from the airport. Nearby landmarks include Main Bazaar's antique shops (15-minute walk) and the Chinese History Museum. The Hills Shopping Mall, with limited stores, is adjacent to the property.
Events & Services
Colosseum Ballroom hosts up to 1,500 guests and splits into smaller sections. Petra meeting rooms suit trade shows, while 11 other spaces range from 65-983 sqm. Services include 24-hour security, keycard elevator access, and a lobby café. Note: Renovations may temporarily relocate check-in to Level 21.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Pool with view
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel is conveniently located on a higher room, offering excellent cleanliness services. The lobbies were a bit old and dirty, in need of an upgrade, but overall, a comfortable stay with great services.
The hotel is centrally located atop a small hill near Kuching's main sightseeing centers around the Serawak River, providing a strategic position for exploring the area. The welcoming and alert receptionist staff were a standout for their knowledge of surrounding information, making the stay convenient.
The hotel was pretty impressive overall. The rooms were spacious and clean, but it was difficult to navigate the wheelchair inside and they were not serviced very well each day. The service was friendly and attentive, although there were some language barriers at the Bar counter. The location was convenient with shopping and dining options nearby. The dining experience offered a variety of dishes but had limited choices in the main breakfast buffet. The facilities were well-maintained and pleasant, though some areas were affected by molds.
I was pleasantly surprised by the brilliant idea of having exercise equipment in the room, making it super convenient for daily workouts. The room was spacious, clean, and very comfortable, although being near a storage room was a bit odd. The hotel offers a great value for money.
The Pullman hotel offers spacious and well-appointed rooms, complete with exercise equipment for convenience. However, the breakfast should be ready upon check-in at 3 pm. The location is perfect for quick walks to attractions, but may need some updating. The dining experience has good local delicacies but could use some improvement. Overall, a comfortable stay with room for enhancement.
